Memberships, Credits, and Packages
Use this page when the reader needs the value layer of the guest experience rather than a specific booking flow.
Membership routes
/membership- membership marketing or overview surface
/membership/signup- membership signup and payment flow
What membership affects
Membership can change:
- advance booking window
- court discounts
- session discounts
- open-play access
- guest-pass allowances
- access to member-only resources or offers
Membership behavior is tenant-dependent. Not every tenant exposes the same plan structure or benefits.
Credits routes
/credits/credits/history
Credits are the guest's account balance for future use. Credits can be created through flows such as refunds, gift-card redemption, admin issuance, or transfers.
Credits are typically applied before card charge during checkout.
Passes and packages routes
/clinic-passes/packages
These routes expose remaining use, status, and expiration context for the guest's purchased or assigned value products.
Common support distinctions
- Membership is an ongoing benefits model.
- Credits are account balance.
- Clinic passes and packages are use-limited value products tied to attendance or offering logic.
Do not collapse them into one generic "balance" concept when explaining the product.
Related pages
/docs/guest-experience/my-account-overview/docs/guest-experience/payments-and-payment-links