Memberships, Credits, and Packages

Use this page when the reader needs the value layer of the guest experience rather than a specific booking flow.

Membership routes

  • /membership
    • membership marketing or overview surface
  • /membership/signup
    • membership signup and payment flow

What membership affects

Membership can change:

  • advance booking window
  • court discounts
  • session discounts
  • open-play access
  • guest-pass allowances
  • access to member-only resources or offers

Membership behavior is tenant-dependent. Not every tenant exposes the same plan structure or benefits.

Credits routes

  • /credits
  • /credits/history

Credits are the guest's account balance for future use. Credits can be created through flows such as refunds, gift-card redemption, admin issuance, or transfers.

Credits are typically applied before card charge during checkout.

Passes and packages routes

  • /clinic-passes
  • /packages

These routes expose remaining use, status, and expiration context for the guest's purchased or assigned value products.

Common support distinctions

  • Membership is an ongoing benefits model.
  • Credits are account balance.
  • Clinic passes and packages are use-limited value products tied to attendance or offering logic.

Do not collapse them into one generic "balance" concept when explaining the product.

  • /docs/guest-experience/my-account-overview
  • /docs/guest-experience/payments-and-payment-links