Reserve a Court

Use this page when you need the public court-booking capability overview rather than a route map or internal operator explanation.

What this experience is for

SyncReserve supports a guest booking experience that can take a customer from availability search to confirmed reservation in one structured flow.

For clubs evaluating the platform, the important point is not the exact screen order. It is that the booking experience can support:

  • self-serve reservations from the public site
  • member and non-member booking paths
  • pricing, review, and policy acknowledgement in the same flow
  • payment handling that matches the club's booking rules
  • confirmation that fits repeat guest and member behavior

How the booking experience usually works

The reserve flow behaves like a guided booking experience rather than a static form.

At a high level, guests usually:

  1. choose the kind of reservation they want
  2. review available times that match the club's rules
  3. confirm guest details when needed
  4. review price, policies, and due-now terms
  5. complete payment if the club requires it
  6. receive confirmation

That structure gives clubs room to support simple bookings for casual guests as well as more policy-driven reservations for members, groups, or premium inventory.

What can vary by club

Not every club exposes the exact same booking experience.

  • some clubs lead with court-first availability
  • some need sport or activity selection first
  • some support larger groups, add-ons, or bundled items
  • some require payment immediately, while others allow different due-now policies
  • some show member-aware pricing or access conditions during the flow

That flexibility matters because SyncReserve is intended to support different club operating models without forcing the same booking experience everywhere.

What clubs can communicate in the booking flow

The booking experience is also where clubs can make commercial and policy decisions visible at the right time.

  • price and payment timing
  • promo or member pricing context
  • waivers, agreements, or policy acknowledgements
  • cancellation and booking terms
  • any extra items tied to the reservation

What this page is not

This page is a capability summary.

It is not:

  • a complete step-by-step booking tutorial
  • a description of every booking rule branch
  • a breakdown of internal booking-state logic
  • /docs/guest-experience/guest-site-navigation
  • /docs/guest-experience/payments-and-payment-links
  • /docs/reference/booking-and-payment-statuses