Payments and Payment Links

Use this page when you need the public payment capability overview rather than an internal checkout walkthrough.

What this experience is for

SyncReserve supports multiple payment entry points so clubs can collect money in the right context instead of forcing every guest into the same account flow.

That matters because guest payments do not always start at checkout. A club may need to collect payment:

during booking
after booking
from a reminder or follow-up link
for a split share
as part of a recovery flow when something still needs to be paid

What payment links make possible

Focused payment routes are useful because they reduce friction.

they let the guest complete one specific payment task quickly
they can be used from SMS or other follow-up prompts
they work even when the guest is not navigating through the full account area first
they support clubs that need to recover unpaid balances without recreating the booking experience

How the payment experience is usually structured

At a high level, guests usually:

open a booking-linked or invite-based payment route
verify identity when the club requires it
review the amount due or share due
complete payment using an available payment method
return to booking confirmation or related context

This keeps payment collection narrow, clear, and tied to the actual booking or obligation.

How this differs from My Account

My Account is the broader self-service workspace.

Payment links are narrower.

My Account is for returning guests managing their relationship with the club
payment-link flows are for finishing a specific payment job with minimal friction

What can vary by club

some clubs require verification before payment
some support split or participant-linked payment collection
some use recovery links for unpaid bookings
some rely more heavily on saved payment methods than direct one-time entry

What this page is not

This page is a public capability overview.

It is not:

a route-by-route description of internal payment handling
a full explanation of every failure or token state
a substitute for accounting or processor documentation

/docs/guest-experience/reserve-a-court
/docs/guest-experience/my-account-overview
/docs/guest-experience/payment-methods
/docs/reference/booking-and-payment-statuses